Article · November 2024 · 4 min read

How to prevent frozen pipes in winter

Five simple steps that take an hour and could save you thousands. Burst pipes from freezing are the most common winter plumbing emergency we see.

Why frozen pipes burst

When water freezes, it expands by about 9%. In sealed pipework, that expansion has nowhere to go — pressure rises until the pipe splits. The crack often appears between the freeze and a closed tap, but you don't see the damage until the pipe thaws and water gushes out.

1. Lag your pipes

Foam pipe insulation costs £2–5 per metre. Concentrate on pipes in lofts, garages, outside walls, and unheated outbuildings. Cover every elbow, joint, and isolation valve — that's where they freeze first.

2. Drain outside taps

Turn off the isolation valve to your outside tap (usually inside the house, near the wall it exits through). Then open the outside tap to drain water out of the section that's exposed to frost. Leave it open through winter.

3. Keep heating on low

If you're away for more than a day or two, set the thermostat to 12–13°C overnight. Cheaper than a burst pipe and a flooded ground floor.

4. Open cabinet doors

Pipes under sinks on outside walls (especially kitchens) get cold air and stay frozen longer. Open the cabinet doors to let warm room air circulate around them.

5. Know your stopcock

If a pipe does freeze and burst, you need to shut off the water immediately. Find your main stopcock now — usually under the kitchen sink or where the mains enters your house. Test it actually works (turn it off and check taps run dry).

What to do if a pipe freezes

Turn off the stopcock. Open the affected tap. Thaw the pipe gently — hairdryer or warm cloth, never a blowtorch. Start at the tap end and work back. If the pipe has already burst, leave it for an emergency plumber.

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